Contact Australian Desert Blooms Online Nursery for Cacti & Succulent queries including special requests and Cactus or Succulent bulk orders.
For delivery queries, such as customs laws, damage claims, or terms of free postage, please scroll down to the “Frequently Asked Questions” section below.
If you are interested in visiting our Nursery, Open Wed, Thurs, Fri, Sun 9 am to 3 pm, closed on Public Holidays and between Christmas and New Year.
Alternatively, choose your preferred method of contact.
Nursery Shop Open
To visit the Australian Desert Blooms Cactus and Succulents Nursery?
It is a private residence that you are coming to and because I work full time on the business, we will need you to press the buzzer when you arrive.
Please contact me with a day, if you are coming on the weekend as I have family commitments to attend. you would like to come as I am happy for you to come and buy, but I need to use my time efficiently as I am only one person operating.
We’re Always open 9 am to 3 pm Monday to Friday. Most Weekends, Check the Facebook page for weekend dates or make an appointment. Please, Ring the bell on the fence to Enter.
Appointments are needed outside these hours including the weekends, Closed on Public Holidays, and between Christmas and New Year.
Most frequent questions and answers
No. All plants are sent bare-rooted, with no soil attached and wrapped in paper.
If the box has been damaged or crushed, please contact Australia post for a claim, not us, as we obviously can’t be held responsible for Australia Post’s handling of parcels.
Should the box be fine and the damage appears to be caused by the packaging process, then please contact us immediately and within 24 hours of receiving your parcel.
SEND US YOUR TRACKING NUMBER, A COPY OF THE ORDER THAT WILL BE IN YOUR BOX, AND A PHOTO OF THE CONTENTS, STILL IN THE BOX.
If the box arrives but there is no plant inside, please provide the order details that are in your box, for us to investigate. We cannot investigate without this.