Privacy Policy

Last updated: April 10, 2018

Australian Desert Blooms (“us”, “we”, or “our”) operates the https://ausdesertblooms.com.au website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy for Australian Desert Blooms is powered by TermsFeed.

Terms And Conditions

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to, your name, phone number, and postal address (“Personal Information”). By continuing to use this site, are agreeing to this information collection and use. Continue reading for more information on how we collect this data and what we do with it.

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and the time spent on those pages and other statistics.

Cookies

These are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we discover that a child under 13 has provided us with Personal Information, we will delete such information from our servers immediately.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Return Policy

As a sole proprietor managing Australian Desert Blooms, I encounter significant difficulties in handling returns, particularly concerning live plants. Unfortunately, due to the perishable nature of my merchandise and the limitations of operating solo, I’m unable to facilitate refunds once an order has been dispatched.

However, I want to emphasize that your satisfaction remains paramount to me. If you had reached out before the shipment, I would have gladly accommodated a partial order cancellation, especially since the plants were still in their pots, making adjustments simple. Each plant necessitates meticulous handling and packaging, which consumes time to prepare for shipping, yet I’m always open to accommodating changes whenever feasible. I understand your predicament and sincerely appreciate your understanding in this matter.

Should you require further assistance, whether it be guidance on plant care or maintenance, I have numerous blogs available to offer support. Please feel free to reach out at your convenience.

Name Tags

As a grower, I rely on the names I received when acquiring the plants. I apologize if any inaccuracies exist in the provided names; I strive to provide the most accurate information possible based on the information available to me. Any inquiries regarding the plant’s name will be thoroughly investigated, and if found to be incorrect, it will be promptly renamed. Additionally, I have included a photo of the plant in the listing to assist customers in recognizing the specific plant they will receive.

Shipping cost

Australian Desert Bloom offers two shipping options through Australian Post services: Express post and Regular post. Shipping costs are determined by Australian Post services and are calculated at checkout based on your location and package size. For local customers in the area, we also provide a convenient pick-up option from our nursery. Please note that all parcels are dispatched on Monday, Tuesday, or Wednesday mornings to ensure timely delivery. Your privacy remains our top priority, and your data is handled in accordance with our strict privacy policy. 

Contact Us

If you have any questions about this Privacy Policy, please contact us.